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Photo Recovery Adviser  FlashFixers can help you determine the chances of recovering your lost pictures quickly and easily through its Recovery Adviser. Just answer the questions below and follow the recommended steps. If you are asked to run the ImageRecall demo, do so by having a separate card reader or adapter ready.
1. Did you erase, delete, or format the pictures from your flash memory card in your camera?
If you answered NO, go to Question 3. 2. Is your media an xD Picture Card, Memory Stick or SmartMedia? Did you perform what is called a "low-level format" on any type of memory card?
If you answered NO to both questions, go to Question 3.
If you answered YES to either question, your pictures were most likely erased by the camera. In these cases the camera's deletion or format operation completely overwrites the flash memory card with blanks, making a recovery impossible. This can happen with Sony, Olympus, Fuji, Canon and other cameras. To confirm, download and run the ImageRecall demo. If 0 lost pictures are recovered after 100% completion, it is doubtful that any pictures are recoverable.
3. Is your card recognized as a removable media drive by the Windows or Mac Operating System using a card reader or adapter?
If YES, run the ImageRecall demo and try to recover the lost pictures.
If you answered NO and your card is not responding (or freezes your system), recovery is less likely - but may still be possible. Contact FlashFixers for further recovery options. You will have to send in your card for further evaluation.
4. After using ImageRecall Don't Panic Photo Edition, does the recovery fail because of excessive read errors?
If YES, there may be one or more bad sectors on the card that prevent ImageRecall from accessing the card. You should contact FlashFixers and be prepared to send your card in to their Photo Recovery Labs for further evaluation and recovery. If no images are recovered and there are no read errors, your card was probably erased somehow. Contact FlashFixers to confirm your results and for more information.
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